Shipping & Delivery
Orders may take up to 48 hours to process & verify credit card information before your order is shipped. Upon shipping, you will be notified by e-mail with tracking information. Please keep in mind what shipping choice you select at checkout. We work on business days; Monday through Friday, minus holidays. Any order received after 3PM EST will be processed the following business day. Most customers receive their order in 4-7 business days.
WE ONLY SHIP TO THE BILLING ADDRESS. YOUR CARD WILL DECLINE IF YOU DO NOT USE YOUR BILLING ADDRESS.
We have a hassle free return policy. We know our hair care products are the best on the market, and we stand behind that! We offer a 30 day return or exchange policy for all hair that is returned in its original packaging unaltered. We even pay for the return product! Returns can be processed easily on our website and you may track its entire process! All refunds are credited back to the card paid with in 3-7 business days .